Mobile App Design Process – The Ultimate Guide

For some, the thought of creating a mobile app from scratch sounds like an uphill task full of corny, complex coding activities.

But it doesn’t have to be that way! Before developing a new mobile app, you need to design it first. It’s critical to plan every step, and at some point, you might want to retreat and examine what you’re building.

If you’re in a customer-first business (every business is), then you need a mobile app. It’s no longer an option, but a necessity.

Global app downloads surpassed 218 billion last year. Businesses that made the mistake of not creating a mobile app will continue to suffer in the coming years too.

Having a mobile strategy is essential, because this research shows that users spend 90% of their time in apps as compared to surfing the internet.

It’s great to have a mobile responsive website backed by a solid mobile marketing strategy with major resources being allocated to cross-device reach. In today’s competitive era, not having a mobile app has severe implications.

A mobile app helps businesses reach more customers, improve marketing strategies, provide value to the customers, increase brand awareness, increase customer engagement and loyalty, and create one or more competitive advantage(s). Plus, mobile apps can improve your bottom line.

When average user spends more time looking at a mobile phone than watching television, or using desktop or laptop, what excuse does your business have for not having a mobile app?

The question remains, where and how to start?

There are two phases of any mobile app design.

  1. Mobile app design strategy
  2. App design process

The following guide will cover both phases in detail with additional resources, mobile trends, and tips.

Mobile App Design Strategy

It starts with a strategy. It defines the future and the path to reach your destination.

Business Strategy

The issue, however, is with creating a mobile app design strategy. You simply can’t create an app just because your competitor has one. Your competitor might have a different business objective and mobile strategy which are quite different from yours.

Developing a mobile strategy links back to the company strategy and has four stages:

i).   Understand the business strategy

ii).  Business mobile app strategy

iii). App strategy

iv). Product management strategy

Mobile Strategy Stages

Let’s explain each stage in detail:

1. Understand Your Business Strategy

Understanding the overall business strategy should form the basis of your mobile app design. Misalignment between company strategy and the mobile strategy might be suicidal.

Recent statistics from the Harvard Business Review shows that 70% of employees don’t have enough information about their company’s strategy or their perception of strategy is much different than the actual strategy.

There are several benefits of creating and executing a mobile strategy that’s derived from (and supports) the overall company strategy.

  • It maximizes ROI as much as 74%.
  • Reduces training needs.
  • It leads to customer satisfaction.
  • Decreases integration requirement and bugs.
  • Improvement in quality, value, productivity, employee efficiency, and customer engagement.

Align target to your goals

In its simplest form, a successful mobile strategy is the meeting point of business goals, mobile opportunities, and user needs.

Successful Goal Map

How Do You Define A Mobile Strategy For Your Business?

It should, technically and logically, start from the understanding of the company’s strategy, market conditions, competitors, customer journey, threats and weaknesses, and where stakeholders want to see the company in the future.

Defining mobile strategy

Starting at the highest level will make things easy and well integrated.

To get started here is a short checklist that will help you understand the business strategy. This checklist will show you the current standing of your company in terms of its strategy, and where it wants to be in next five years.

Follow these steps to fully understand your company’s objectives, current standing, competitors, and why and how mobile strategy will fit in.

  1. Your business’s mission statement, its competitive advantages, objectives, and where you want to see it in next 5 – 10 years.
  2. Define customer journey on the mobile. What the app will do? Will customers be allowed to buy from the app directly? Will they be able to check the status of their order?
  3. Create competitor profiles. Who are your competitors? What do they do. What are their strengths and weaknesses in terms of mobile strategy and app? Identify what they do differently, and what they offer on mobile.
  4. Define the strengths, weaknesses, threats, and opportunities (SWOT) of your business. It will show all the areas of success and opportunities. It takes time but it’s worth it.

Livebackup.com, a company that offers solution on how to backup iPhone data to Computer, uses a mobile app strategy to trounce its competition.

In the same vein, Asda successfully launched a mobile app with a powerful mobile app strategy which aligned with the company’s long-term objective of having stores without walls.

ASDA

The successful mobile app strategy showed results beyond expectation.

  • More than two million app downloads.
  • More than 90% of the mobile sales are attributed to the mobile app.
  • The app users are two times more likely to become repeat customers.
  • The buying frequency for mobile is 1.8 times higher than desktop and laptop.

It’s made possible because it started from the highest level – the overall business strategy.

2. Business Mobile App Strategy

Your mobile app strategy is your surefire path to achieving success with your mobile app design and marketing in general.

Yes the success or failure of the app depends on the strategy, since everything will be linked to the strategy. It will be easy to create if you have answers to these two questions:

  1. What is the purpose of the app?
  2. What is the benefit that the end-user will drive from using the app?

The simplest way to chart your app strategy is none other than:

“We will build this so that our customers can do that.”

The strategy has to be specific, measurable, achievable, relevant, and timely. Anything that’s too vague or looks seemingly unachievable, strike it out. For example, having more downloads than WhatsApp isn’t a practically achievable goal.

Develop Smart Goals

Create A Roadmap

Breaking the entire app idea into distinct components that will be executed in different time slabs is a step towards building a solid mobile strategy. It is known as a roadmap. Helpful tools like this will make your life much easier.

The entire app strategy will be distributed into small tasks that are represented visually. Who will complete the task, how much time it will need, and how these tasks interlink are all stated in a roadmap.

Create a Roadmap

A roadmap will keep your team on track, and it will help stakeholders keep a track of the app strategy.

Budget Allocation

How much your business is willing to spend on the app will determine how quickly it can be designed and launched. The budget allocation includes capital, operating cost, human resources, and allocation of other resources.

This is how a budget plan looks like.

Budget allocation

Allocating resources to the app and creating a budget plan is linked to your company’s budget and current standing. The budget, in return, is linked to the roadmap.

So if you intend to complete the app quickly, increase the app’s budget and fuel it with more resources, which can only be done if your business has enough available resources and budget.

You see, your mobile app strategy cannot exist in isolation.

Other Requirements

If you think a functional app idea, a roadmap, and the budget allocation are all what you need for the strategy, think again.

There are several other non-functional requirements that will be needed. They include:

  • Access points
  • Network availability
  • Maintenance costs
  • Architectural support
  • Payment processing
  • Security solutions
  • Access to tools
  • CDN
  • SLAs

These requirements are mostly useful for the IT team. Your IT team will share these requirements with you in the form of a visual layout also known as technology stack.

Mobile Technology Stack

The basic idea is to document everything and make sure that the app performs as smoothly at the backend as it does on the frontend. A clear and concise technology stack is what you need.

Parse wanted to improve the speed and scalability of high-throughput and MogoDB clusters. They used Amazon Web Services (AWS) since it’s the only cloud service that handles their requirements. Parse used the following architecture on AWS.

Web servers

This resulted in reducing the end-to-end latency from 400 milliseconds to 100 milliseconds.

3. Defining The App Strategy

Now is the time to define clear use cases on the basis of the customer journey. This calls for a clear definition of the single app strategy.

A use case is at the center of defining app strategy. It’s defined as the list of actions that define the interaction between a role and the system. The image below represents a simple use case that defines the actions of the buyer and the seller – the roles.

App Strategy

Ashish Toshniwal, YMedia Lab CEO, says:

“The number one secret is to focus on one or two main use cases. Let’s not overwhelm the user, but really focus on one or two use cases and do them really, really well.”

The best app strategy is one that uses not more than two use cases. Think of Instagram, people use it when they have to share a photo. This is a perfect example of a single use case.

Initial Design

A use case includes quite a few things such as the happy path, the intent of the use case, alternate action paths, and testable actions.

Define use cases

Defining use case is just the first phase of defining the app strategy.

Target Audience

Who will use your app?

I know, you may say your customers. Okay, but which type of customers in particular. What are their needs, gender, age, demographics, etc.

The fact is, you can’t create an app for your entire customer base. The simple rule of thumb is to design app for 80% of users.

The best approach to defining the target audience is to use personas. Buyer personas help you understand your target audience better. It helps in categorizing and grouping them.

Define your target personas

List down all the following information about each type of your potential user.

Persona Example

Define Key Performance Indicators (KPIs)

What value the app delivers to the business is the question that stakeholders ask a lot.

Defining KPIs for the app will help monitor the performance and at the same time, it will help set realistic goals for the app to achieve year after year.

Setting KPIs for app is not enough. Linking and aligning the app performance metrics with the business’s KPIs is a must.

If the metrics for your business are revenue, cost reduction, and market share, then the KPIs for the app must lead to one of the business’s KPIs, else the app will not add any significant value.

If the app fails to perform, the business will suffer and if it performs, business will grow.

KPI Definition

The most crucial app performance metric is the number of new users. Other metrics are app rating, an increase in usage and sessions, customer retention, repeat customers, session length, customer lifetime value, active users, and downloads.

Focus on use not installs

Some other important questions to be answered during this phase include:

  • Type of app required. Do you need a hybrid app or a native app?
  • Should your business build app in-house or should it be outsourced?
  • Which platform to target first – android or iOS?

Finally, start promoting your new app at this stage because you now know what it is, who is it for, and what it will do. This is the right time to create early buzz and engagement.

Mobile app marketing plan

4. Define Your Product Management Implementation Strategy

Once the mobile app strategy is defined and documented, it’s time to implement it.

Define your implementation methodology

Understand The Minimum Viable Product!

Implementation strategy begins with defining the minimum viable product. MVP is defined as the product with the minimum features for validating and learning purposes.

Define an MVP

Instead of throwing all the features right at once, you should prioritize the features and start from the minimum acceptable features. All the best apps and products go through this phase.

Do you think Twitter offers the same features from day one? The first Twitter homepage was totally different from what you see today. It look like this:

First Twitter homepage

Same is the case with Facebook.

First Facebook homepage

Define minimum viable product by listing all the possible features for your app, prioritize those features, sort them on the basis of priorities, and add the top few must-have features in the first version. The remaining features should be added over the course of a few years.

How to define an mvp

Develop A Testing Strategy

Yes you need to test your app. Because every app has bugs – yours will have too.

You may not get rid of the bugs completely, but you can minimize these issues by creating a workable testing strategy. It’s an outline that clearly states the testing approach.

Testing Strategy

The test strategy should be defined before the coders get to work. Here’s what to include in the test strategy:

  • What is the scope of the app?
  • What is not in the scope?
  • The features
  • Individual cases
  • Outcome
  • App versions and integration

Know The Required Tools

What tools do you need for development, testing, and for maintenance? Though, it mostly depends on the budget allocation.

List all the tools required at every stage of the development and post-development.

Some of the tools that you may need include:

By the end of the mobile app design strategy, the strategy document with all the mandatory details will be ready.

Basic App Design Process

Benji Hyam, the co-founder of Social Proof Interactive, stated that before you approach an app designer, you must have the following things ready:

  • Understanding of your target market and the end-user
  • List of things that a user might want to accomplish with the app
  • Initial wireframes
  • Budget

This is, more or less, what we have covered in the previous section. Having a mobile app strategy will make app designing super easy.

Mobile app design strategy is an in-house process while app design process can be outsourced or done in-house.

The basic app design process consists of following steps:

  1. Setting the scope
  2. User/market research
  3. UX wireframe
  4. Prototype
  5. UI design
  6. Animation
  7. Software architecture
  8. iOS development
  9. Testing
  10. Release

Let’s roll.

1. Setting The Scope

The scope refers to what needs to be done, what you want to achieve from the app, and how large/small it has to be. The scope may include all of the following:

  • The nature of the app
  • Target audience
  • Most crucial functions and features of the app
  • App’s visual design features
  • Potential technologies to be used
  • Consistency with the business strategy
  • Specific preferences

Did you notice that consistency with the business strategy is just one part of this process?

In order to document the scope of the app, it’s crucial to identify all of the following:

  • Objectives and goals of the app
  • Phases and subphases
  • Tasks and resources
  • Budget
  • Schedule

Based on the scope, the design and flow of the app will be prepared.

2. User & Market Research

This is the phase where the UX and UI designers will get to work based on the scope of the app and on the app strategy. It involves market research and user research.

Market Research

The job of the designers is to come up with the best UX design that will help your app stand out from the crowd.

UX Strategy

How is it Done?

Start by conducting an in-depth market research and analyze the existing apps in your industry. If you’re going to create an image sharing app, you’ll have to look at the existing image sharing apps, their color schemes, patterns, flow, etc.

The user research will reveal colors and themes that will help you develop an emotional connection with the target audience.

What type of colors and styles will the end-users prefer? You can use different methods to collect data from the potential users such as surveys, focus groups, design workshops, etc.

UX Venn Diagram

Here is a tip – don’t let users make all the decisions. If you do, you will end up designing an elephant like this

Horse

3. UX Wireframe

The visual representation of the user interface is known as UX wireframe. You have to create a structure of the user interface, transitions, and interactions. It must be based on market research, user research, competition, and strategy.

You can use wireframing software or you can create a simple outline on a paper. Lay down the user flow as you want it to appear on the actual app.

UX Wireframe

Sure it’s enough to wireframe the user interface on paper. No need to do extra work. The simpler it appears, the better it will be.

Wireframe sketch

The purpose of UX wireframing is to define the flow of the app such as the number of windows, buttons, where each button leads the user, the registration process, the login screen, and everything related to the front-end of your app.

4. Create A Prototype

Prototype lets you see and feel the app. It must be created as early as possible. Once you have the UX wireframe, creating a low-fidelity prototype is easy.

Create a prototype

The low-fidelity prototype is the sketchy prototype that can be created right away as the wireframe is ready. There is no need to waste money on expensive prototypes.

Not only does a high-fidelity prototype consume resources but it takes time.

A simple physical prototype will show you how the app looks. The purpose of a prototype, by any means, is not to test or improve the functionality.

Physical prototype

A lot of experts recommend using low-fidelity prototypes to save cost and time. Instead of wasting money creating expensive prototypes, spend money on app functions, features, and on coding.

Mozilla used low-fidelity prototypes to tweak its support website. They used multiple prototypes and all of them were created on paper. They quickly selected the best user-interface elements that worked for the users.

Mozilla low fidelity prototype

5. UI Design

Do not confuse UX wireframe and prototyping with the user interface (UI) design.

The UX research, wireframing, and prototyping are about how the app works while the UI design is about how the app looks.

Once the UX has been tested, tweaked, and several prototypes have been tested and finalized, you have to move to the UI designing phase.

At this stage, you have to deal with the visual representation of the concepts, color schemes, fonts, shapes, buttons, font size, images, forms, illustrations, animation, etc.

You have to test multiple designs to see what works best for your users. The color schemes, skins, themes, and all the visual elements have to be tweaked several times to find what works.

It’s somewhat similar to A/B testing with difference being that in case of UI design, you have to make the judgments yourself. You cannot bring customers on board at this stage.

UI Design

Just like prototyping, the UI designs can be sketched on paper.

Paper Prototyping

Or, you can use a simple app for it known as Paper App. You can sketch different versions of your app and see which looks better.

Paper App

Or, you can use a UI solution.

UI Solution

6. Interface Animation

Animation should be applied and tested with the UI design phase, so as to test different styles of animation in real-time.

Animation refers to the user interface animation such as how new screen will pop out and how gestures are defined, and so on.

Interface animation has the power of grabbing user attention, as pointed in Google’s material design principles:

“Motion design can effectively guide the user’s attention in ways that both inform and delight. Use motion to smoothly transport users between navigational contexts, explain changes in the arrangement of elements on a screen, and reinforce element hierarchy.”

Animation should be functional instead of a simple design element.

Anatoly Nesterov has shared seven types of animations for mobile apps. You can choose from the following list.

  1. Visual feedback
  2. Function change
  3. Element hierarchy
  4. Orientation in space
  5. Condition of the system
  6. Visual prompt
  7. Fun animations

7. Software Architecture Planning

This is perhaps the most crucial part of the entire design process. The core purpose of software architecture planning is to scale the app, make it better in terms of functionality and design.

It takes place as a parallel stage of designing.

It involves the entire team including the designers, programmers, and managers. The idea is to improve the frontend and the backend processes by constructively tweaking the software architecture.

It calls for regular constructive discussion on platforms, frameworks, abstract layers, design platforms, technology, components, etc.

Architecture Planning

The purpose of architecture planning is to define a structured solution that meets all the technical, operational, business, user, and system requirements.

Purpose of architecture planning

Some of the best practices include:

  • Build to change.
  • Understand the end user needs before designing and redesigning.
  • Do not hesitate to invest in architecture.
  • Identify key interfaces, layers, and subsystems.
  • Use an iterative approach to designing.

Peter Eeles has explained the software architecture process and method in simple form, where phases are divided into iterations which are then broken down into activities which are further divided into tasks.

Key Method Concepts

8. App Development

This is the phase where coding begins and the developers start creating the app.

This is something that developers have to do, so make sure you deal with the best coders. The app can be developed for android or iOS depending on your choice.

Instead of creating the app for multiple platforms simultaneously, the better approach is to create the app for one platform first.

Why?

Because developing an app for a single platform from an expert will cost you tens of thousands of dollars. If it turns out to be a poorly coded app, you will find yourself in the middle of nowhere.

Better yet, choose android app development first, since it’s cost-effective as compared to iOS.

iOS Development Cost

By the end of this phase, your mobile app will be ready (i.e., scalable, aligns to the strategy, has all the perks, is well-designed, and works smoothly).

9. Testing

When the average failure rate for app testing for android is 16.4%, you can’t afford to launch your newly created app without testing.

The purpose of testing the app is to ensure there aren’t any bugs and the app works as expected.

There are several stages in an app testing process. This type of rigorous testing process will ensure that your app works smoothly.

Testing

There are different types of testing and a decent approach is to test for all the types.

  • Functional testing
  • Memory testing
  • Performance test
  • Security test
  • Interruption test
  • Usability test

The app can be tested in-house, outsourced, or the developers can do the preliminary testing. The app testers should not be your developers or partners of the developers.

10. Release

Finally, it’s time to release your app once it has passed the tests.

The app must be submitted to the appropriate app store. It will take time since most of the apps are reviewed before they are published. It can take up to a week for the app to get approval so plan your release accordingly.

Most of the developers believe that a proper release strategy should be used for app launches.

Developers Release Perception

Partnering with the right business is the best approach that worked exceptionally well for David and Goliath. They partnered with the David Eckstein for the launch of their app which turned out to be a huge success.

This is one approach.

There are more on the list.

A report revealed that the number of mobile phone users in 2018 is 5.135 billion, up 4 percent year-on-year

In another study, half of the mobile phone users will switch to smartphones by 2017.

With this exponential increase in smartphones and the internet users all over the world, the following mobile design trends are expected to catch on:

1. Creative Gestures

According to Google, the gesture is a touch mechanic where each gesture is used to accomplish something such as opening the messages, sending an email, etc.

Some of the common gestures include tap, double touch, pinch open, drag, and two-finger touch.

Creative Gestures

As the number of mobile phones and the mobile phone users keep increasing, the app designers have to use more intuitive gestures to make user design better. Expect a lot of creative gestures to be introduced in the coming years.

2. Native Apps vs. Mobile Internet

Luke Wroblewski conducted a research that shows native app users spend 18x more time than mobile internet users.

Native vs Mobile Friendly

On the other hand, the mobile web audience is much bigger than the native app audience. Mobile web receives 8.9 million unique visitors a month while native apps receive 3.3 million unique visitors a month.

Monthly unique visitors

Native apps and mobile internet will grow in the future.

Native apps will grow at an exceptional rate and the designers will work on creating apps with better UX and UI to increase the average time per user.

3. Failure Mapping

According to UX Magazine, the journey maps and the user flows are the most important aspects of UX design. These flows and journeys are designed to cater for an ideal user but misses the non-ideal users.

A failure mapping is used to anticipate, understand, and then map the non-ideal users of the app. The failure mapping is considered to be one of the leading mobile design trends of 2017.

4. Micro-Mini Interactions Will Grow Significantly

A micro-interaction refers to a single task that has a single interaction with the app, product, or the website such as commenting on a blog.

Recently, there are a few apps that have transformed these micro-interactions into smaller single time interactions, Chase Buckley calls them micro-mini interactions. Yo and Knock Knock are good examples of apps that use these granular micro-mini interactions.

Chase Buckley believes that these micro-mini interactions will storm the internet in 2017.

5. Animation

According to Web Designer Depot,

“Animation is no longer a novelty for web designers…it’s becoming the basis of effective interaction design.”

Designers know that movement gets noticed, it keeps the users hooked, it is helpful in telling a story, and above all, it helps with app UX.

Bugaboo uses moving animation to let its customers view the strollers from all the angles. The moving animation works on both mobile and computer version of the store.

Bugaboo

Animations will be used in apps extensively in years to come.

When creating an app for your business, keep these trends in mind and share them with your team.

Mobile Design Tips

The following mobile design tips will help you in achieving your set goals:

1. Iterate user interface designs: This tip comes from the Amanda Cline, who is a developer with intensive experience under her belt.

She says:

“It is an excellent idea to iterate the interface design options so as to achieve apps that are fully engaging and retain the attention of targeted users.”

Every single iteration will help you learn a valuable lesson that might not be useful for this project, but it can help you in another project.

2. Understand your users: There is only one rule to designing better apps – understand your users. The best mobile app developers collect user feedback and apply it to the design. This is a crucial part of the mobile application design process. 

There are three ways to understand your users.

  • Create personas – characters developed to represent your target audience.
  • Experience maps – help you explore all the possibilities for a single interaction.
  • User scenarios – how a persona acts based on different UI designs.

3. Design for future: Yes you should look beyond today and design for the future.

Jeff Haden says:

“When I decided to put speed radar on a mobile device, the capability really wasn’t there, but I knew it would be.”

While designing an app, keep the future in mind. Never design for today because by the time you will finish designing the app, the hardware will have upgraded and when you launch the app, you will always be behind.

Resources For Mobile Design

Here are a few of the best resources to jumpstart your mobile design project:

Pttrns: A library of more than 3K iPad and iPhone UI patterns.

UX design for mobile developers: Learn techniques and best practices for creating awesome user experiences for your apps.

Hack design: Learn all about mobile designing.

Mobile patterns: It has a collection of screenshots of android and iOS apps.

Sketch: A designing tool for app designers.

Tethr: iOS design kit for designers that features a lot of elements ranging from media to social to PSD and more.

Pixel love: Free icons for both iOS and android designers.

Pop: iOS animation library.

BuildFire: Create and manage android and iOS apps.

Blog post: A beginner’s guide to designing interface animation.

PDF: Software architecture process guide.

Blog post: Seven ways to test a mobile app.

Blog post: More than 200 mobile design resources.

Understand the Mobile App Design Phase

Generally speaking, app development can be segmented into several different stages. The number of steps in the app development process will vary, depending on who you ask and how you group various tasks.

With that said, every “mobile app development stages” list you find will have a design phase.

Your app’s design will play a crucial role in its success, which is why it’s so important to allocate enough time, resources, and effort to designing your app. If you rush through the design phase, the final product will undoubtedly suffer.

It recently dawned on me that most people interested in developing an app don’t really understand how the design phase works, which is what inspired me to write this guide.

As you continue below, you’ll learn more about what the design phase entails and why it’s so crucial to your development project. We’ll also dive into design guidelines solutions that you can leverage as a bundled service, along with other aspects of development. Let’s get started!

Pre Design Stages

Before we jump into the app design phase itself, it’s important for you to understand some of the other key steps in the app development lifecycle. There are three stages that I’ll quickly cover in greater detail below—competitive analysis, system architecture, and wireframing.

Each of these elements will ultimately be linked to the design (even though they technically aren’t included in the design stage).

To have a stunning and functional app design, you need to get these right first.

Competitive Analysis

Like any business venture, the first thing you need to do is identify your top competitors. By analyzing the big players in this space, it makes it much easier for you to know what makes an app successful in your industry.

Follow the apps that have paved the way by mirroring proven practices. You can also find vulnerabilities from your competition and use this information to improve in areas where they lack.

For example, let’s say you wanted to make a fitness app—specifically designed for wearables. Running a quick market share analysis in this industry would be the first step.

Market Share Analysis

Rather than blindly designing an app from scratch, you can take some of the top elements of existing apps and incorporate them into your design. Your app will still be unique, but it’s definitely smart to use existing apps from industry leaders as inspiration for the design of your own app.

Look at the home screen of each one. Analyze the UI design and UX design.

Ultimately, you can use bits and pieces of each one to create a design that blows all of them out of the water.

Screen examples

Where do you find any friction or pain points within your competitors’ apps? Make sure to avoid those mistakes and improve in these areas when designing your own.

System Architecture

This stage is often overlooked in the app development process. But taking the time to understand your system ensures that you can grow your business without outgrowing your app.

The best apps are scalable, reliable, and secure—but also achieve your goals.

Without a system architecture analysis, something will eventually get lost in the shuffle. So make sure you understand the various entities of your system. Figure out the different data flows between each entity as well.

What workflows will be required for each process? Do you need third-party integrations? What are the technical requirements on the backend?

Create a functional spec sheet that details all of the data flows and flow charts. This information can ultimately be handed off to your design team. A designer will need to understand your system architecture to create a design that makes sense for your specific app and its goals.

Wireframes

Your wireframe will be another crucial tool for your app’s design. Anyone can create a wireframe—you don’t need to be a designer to accomplish this.

Think of your wireframe as a rough sketch of your app’s usability. These can be super informal. I’ve even seen some wireframes sketched on napkins or pieces of paper, although most people today will create a digital version.

A wireframe is a vision of your app from screen to screen. What will the user journey look like as they go from the homepage to an interior page of your app?

Let’s continue with the example of a fitness app. Here’s what a section of your wireframe could look like:

Wireframes

From the “My Workouts” page, users can navigate to a “Chest & Back” page. Within the “Chest & Back Page,” there will be a link to specific workouts such as “Bench Press” that would open in a new page altogether.

Again, you’re not actually writing these workouts or composing the page elements. The idea here is to just focus on the user journey.

It’s much easier to figure out the wireframe ahead of time. These blueprints can easily be modified before the design and development stages officially begin.

Wireframes can eventually be used to perform a click-through analysis. This step ensures that your users can navigate throughout your app with the least amount of friction, ultimately boosting the UX.

Design Phase For Mobile App Development

All of the steps we covered above are critical for the design of your app. Once those stages have been completed, you can use that information for the design phase.

Here’s a brief overview of what should be accomplished during the design stage of your app:

Mood Boards

You should always start your design phase with a mood board. These design tools are the best way to evoke particular styles or concepts of your app. Mood boards are commonly used in various fields, including fashion, interior design, web design, material design, and graphic design.

A mood board can establish a strong foundation or starting point for your design. It will ultimately get you and your designer on the same page.

Mood boards will also clarify the vision for your app’s design and make it easy for multiple people and stakeholders to work collaboratively.

Let’s say you are planning to launch an app with a partner. How can you and this partner convey your ideas for something intangible (like a design)? Mood boards ease the design process.

Check out these snippets of different app styles:

Design Phase

It’s clear that all three of these are unique.

One is light and airy. Another is dark and modern. Conveying these styles to a designer verbally would be challenging. But showing a mood board with different theme elements to a designer has a more impactful effect.

It also reduces the chances that you’ll have to go back and forth with the designer multiple times for design changes. This is inefficient, extends your app development timeline, and ultimately adds to the cost of your app.

Color Palettes

While the two go hand-in-hand, color palettes and mood boards are not the same things. Your mood board will be used to convey the look and feel of your app’s design, but the color palette is necessary to ensure consistent and coherent branding throughout your app.

The color palette should include your brand colors, primary color, a secondary color, warning color, success color, text color, icon color, and more.

Here’s an example showcasing color palettes for different brands:

Brand Color Palette

Make sure the colors you choose aren’t too contrasting. They should complement each other well and look visually appealing on the screen together.

For example, yellow text on an orange icon would not be a good color palette choice. While orange and yellow are two colors that would typically fall within the same palette, combining them like this would be a nightmare for users. It would be a strain on their eyes to try and read yellow text on an orange background. So make sure you keep this in mind as you’re choosing the color scheme for your app.

Mobile Devices

The design of your app will vary from device to device. You need to understand how different screen sizes and device types impact the way your app looks on the screen.

What will the design look like on an Apple iPhone 6 Plus (iOS) compared to a Samsung Galaxy Note 20 (Android)? How will the design change from an Android tablet to an iPad mini?

Mobile Devices

Android apps will have different designs than iOS apps available on the Apple App Store. But you need to also think beyond iOS vs. Android or mobile phone vs. mobile web. There will even be design differences for devices using the same OS.

The colors, mood, and on-screen elements will essentially remain the same from device to device. There will just be subtle variations in the design depending on the screen size, OS, and device manufacturer.

Strategic Consulting

It’s worth noting that strategic consulting isn’t something that comes standard with most app designers. You’ll need to find a design team with a vested interest in your success to get this benefit.

For example, let’s say you try to hire a designer on a platform like Upwork or Fiverr. Those UX designers get paid to do a job, then move on to the next project. They won’t really have too much thought or input in the project beyond what you tell them to do.

But a strategic partner challenges your ideas and offers alternative solutions, resources, and design tools. They’ll help identify any vulnerabilities in your idea and design as well, including UI/UX.

Strategic consultancy services help separate average and ordinary apps from highly successful apps.

High Fidelity Mockups and Prototyping

Before you develop the final version of your app, you need to create high fidelity mockups and prototypes. Live prototypes will provide you with an accurate representation of how your app will perform once it’s completely built.

You’ll have a deeper understanding of the app’s design, functionality, and usability during this stage of the development and design process.

Mockups and prototypes essentially combine your wireframes with the design phase.

High fidelity mockups and wireframes

Click here to check out an example of live app prototyping.

The prototype will be the first step towards creating an MVP (minimum viable product). You’ll be able to click through different screens and components of your app from a web-based interface while seeing the design first-hand. This is crucial for UI/UX abd interaction design as well.

BuildFire App Launch Kit (Getting the Design Right)

As you can see, there’s a LOT that goes into designing an app. This process can be extremely overwhelming, especially if you’ve never done this before.

Rather than trying to tackle something so daunting on your own, you can partner with an expert design and development team to assist you. Here’s an overview of what you can expect when you use BuildFire’s white-glove services and app launch kit.

This package allows you to manifest your ideas so you can better share them with key customers, partners, and even investors. Your app will be designed with world-class standards, to not only meet your expectations but exceed them.

We’ll pair you up with a team of highly skilled individuals comprised of a project manager, designer, lead engineer, quality assurance manager, and software developer.

The project manager (based in San Diego, CA) will be your point of contact to ensure you have full visibility into the process and progress of the architecture and design of your app. The designer will bring your ideas to life through a beautiful user interface and a seamless user experience.

A senior software engineer will handle all aspects of the application that require security, scalability, and reliability. They’ll even handle potential compliance with federal and local laws.

Once you’ve been paired with the perfect team, we’ll go through a system analysis to dissect the process, procedures, and workflows of your application. This gives us a full understanding of the ideas you’re trying to implement. Our strategic consultants will challenge your ideas to make sure your app is robust and resilient to any future market challenges.

Next, we’ll go through a competitive analysis. We take the system that we now understand and look at the market landscape.

This allows us to be inspired by proven practices and raise the bar so that you can be a leader in your industry.

Once we fully understand the functional requirements of your app and understand the competitive landscape that we’re up against, it’s up to our designers to come up with a beautiful user interface and seamless UX through clickable prototypes and user journeys.

Buildfire system

After a world-class experience has been established for the app users, we then set our eyes toward the backend control panel. Our team works diligently to provide you with the tools required to manage your mobile application. We also provide you with the resources needed to understand your user behavior and app insights.

All of this will be built on top of BuildFire’s cutting edge infrastructure.

This allows you to take advantage of our authentication services, databases, analytics servers, push notifications, and so much more—so you won’t have to incur any additional costs.

Once we meet and beat your expectations, we’ll deliver all of the documentation that we’ve compiled, alongside a clickable prototype for you to share with partners and investors.

As a final step, we break down your project into phases and milestones that provide you with a go-to-market strategy focusing on performance and agility.

Conclusion

Mobile app design can be complicated, but it doesn’t have to be.

To nail the design of your app, make sure you follow the design guidelines explained in this article. Rather than trying to tackle this on your own, contact our team here at BuildFire. We can handle all of the design elements, and more, while providing consultancy services for your app as well.

Our mobile app designers and app developers will double as strategic partners for your app development project. It’s time to take your design to the next level. Let’s build something great together!

The 8 Essential Social Media Metrics That Matter

Most social media advice out there is about “more, more, more.”

More followers, more likes, more re-tweets, more click throughs, more ads.

So on and so forth.

And I don’t know about you, but I’ve about had enough of it.

I mean, I know social media is a great thing and is an incredible opportunity for business owners, but at the same time…. I don’t feel like it, okay?!

I don’t feel like dedicating half a day every day to my Twitter feed. I don’t feel like mapping out a Facebook strategy and then hiring a part-time virtual assistant to implement it for me. And I sure as heck don’t feel like using Pinterest for anything more than collecting delicious vegan recipes and Harry Potter jokes.

And honestly?

I really don’t think I’m the only one.

Sure, we’re all highly ambitious entrepreneurs that get a high from working hard and seeing our efforts pay off.

But we’re human, too. As much as we might like to, we can’t do everything.

We need to relax sometimes and give ourselves permission not to do things.

So, in this post, I’m not going to chastise you for using social media too much or not enough.

I’ll trust that you can find the right balance for you and your business. You’re smart enough to do that and don’t need me policing and micro-managing you about it.

Instead, I’m going to talk about the social media metrics that actually matter, so that when you do sit down to go through your Twitter feed or have a Facebook planning session, you get the most ROI for your time invested.

Because honestly?

You work too hard not to have every minute you spend working count.

 

Why Number of Followers & Likes Really Doesn’t Matter

If you want followers on Instagram, you can pay a software to do it for you.

I get a spam follow or comment from someone hoping this will work magic for them every single day, and I don’t even have a popular Instagram account.

I can feel flattered that they liked three of my posts, left a “nice photo!” comment, and followed me…. or I can just ignore them, because I know a week from now the software they’re using will automatically unfollow me and this “relationship” they tried to establish with their modern-day spam will be entirely one-sided.

Basically, if you want more followers, you can buy them. If you want more likes, you can post a motivational quote imposed on the top of a gorgeous stock image.

And those things might feel exciting and play into our natural human urges that want us to feel liked and be desired… but those things aren’t playing a part in your overall funnel or doing much (if anything) to increase your bottom line.

Instead, a social media like should only be the very first part of your funnel… and not even a necessary one at that.

It’s where people should start becoming familiar with your brand and your message… so they’ll eventually sign up for your lead magnet and enter your sales funnel “for real.”

(And, hint: you can have a wildly successful online sales funnel without social media. Really. Social media is honestly just icing on the cake.)

So let’s get into the eight metrics that actually matter, shall we?

Note: not all of these metrics will matter for every single business, either. Proceed with caution and try to take notes on only the metrics that feel like they’ve got a high level of resonance with your business.

 

1. Engaged Commenters & Number of Average Comments

Spamming aside, comments are a sign that people are actually reading what you’re posting and engaging with it on a high level.

Personally, I “like” a lot of pages that show up in my newsfeed, but that I never actually engage with besides that.

Their content is good, but for the most part, I’m not a paying customer.

There are a few brands and bloggers, though, that I follow and answer every question they ask me that shows up in my news feed.

And most of the time, I’m a proud and happy customer of these people… or probably will be in the very near future.

Because here’s the thing: just because people “like” your page or follow you doesn’t mean they’re sold-out loyal fans of whatever it is you offer or teach.

Instead, it’s usually the people who actively engage and comment on your stuff that actually matter the most to your business.

So instead of trying to grow your likes or your follower count so that maybe some of them will be the kind of people who engage via comments, strategize ways to prompt the fans you’ve already got to be actively engaged.

This way you know you’re making the most of the work you’ve already done to collect those followers, and I think you’ll be pleasantly surprised at how having an active “community” in your comments will really draw in others.

 

2. Bounce Rate

When your analytics dashboard calculates bounce rate, it’s the number of people who come to your website and leave it after only viewing that one page.

So if you’re leading traffic to a landing page with no menu—even if it has a high conversion rate—it’ll have a high bounce rate because people are only looking at that one page.

So if that’s the scenario for your social media posts and ads that lead back to your site, bounce rate is something you can disregard.

But, if you’re using social media to drive traffic to a cornerstone, evergreen blog post, for example, bounce rate is a really important metric to pay attention to.

And basically, it answers this question: Do visitors find your content exciting enough to stick around?

If not, they bounce.

If yes, they click around to check out a few more pages before leaving your site.

So if you’ve got a navigation menu present on the page you’re sending social media traffic to, the goal is to have a really low bounce rate.

By paying attention to this metric, you can see what types of content your social media followings are most interested in, what topics they don’t care about, and which topic generates the most interest overall.

With this information, you can better attune your social media strategy to what those audiences are after, increasing loyalty via those channels and getting the most bang for your buck as far as more bottom-line metrics like email subscribers, clients, and sales.

3. Visits vs. Unique Visitors

Time for some definitions:

  • Number of visits: each time a person visits your website, it counts as a visit.
  • Unique visitors: counts each person only once.

So yes, getting more and more unique visitors is important… especially for those times when you’re hell-bent on growing and scaling your business.

But if you’re only after unique visits, you’re missing out on the real potential of having a social media strategy in the first place.

(Don’t get me wrong. This metric is important because it validates your marketing efforts.)

So in addition to lusting after more unique visitors… also lust after getting them to come back, again and again.

So, for example, if you have 1,000 unique visitors and 1,000 visits every month, that means that every person is coming to your page once and not coming back.

But if you’ve got 1,000 unique visitors and 3,000 visits every month, that means that on average, each visitor is coming back to your site two more times every month, which is incredible.

Social is about driving more and new traffic to your site, but in my opinion, the real power of it lies in “staying in touch” with your target audience on the days and weeks they aren’t on your site. You stay top-of-mind so they remember you even when there’s not one of your unopened emails sitting in their inbox or they’re not going through one of your free email courses.

Because beyond using social to drive more visitors to your site, when you use it to drive previous visitors back to your site, you drive them deeper and deeper into your loyalty and engagement efforts.

They dig deeper into your content every single time they come back, and over time, become “sold” on what you do—which either means they become a newsletter subscriber or they buy something. (And we all want all of our visitors to buy something, don’t we?)

It’s probably lighter and more fun than the seriousness that you get into on your site, but it’s still really beneficial to make sure you’ve got a high-touch strategy going on.

And honestly, the more touches the better.

According to the Online Marketing Institute, it takes 7-13 (or more!) touches to turn someone from a cold visitor into a viable sales lead.

 

4. Time on Site

Imagine these two scenarios of someone who “bounced” from your site:

  • A person who scrolled down the page and five seconds later closed your tab.
  • A person who spent time reading your blog post until the very end and opted in for your lead magnet at the end of it.

Obviously, there’s an entire spectrum of options and user behaviors between these two points, but I think every single one of us would favor behavior more closely resembling the second option than the first one, right?

Even if they left without visiting another page and gave us a “bounce.”

So, in conjunction with your bounce rate for traffic that comes back to your site from social media, time on site can give you a big hint about how well you’re doing.

Oh, and remember how you can’t really measure bounce rate if you’re using social media to lead traffic to a leading page with no menu?

This metric… along with actual conversions, of course… is perfect for measuring the success of those campaigns.

By asking your friends and family to read through your site for different periods of time to see how far they get, you’ll get an idea of how far your social traffic is getting down your page. (Or, you know, you could just use a heat map software to tell you this exactly.)

 

5. User-Created Funnels

Most of the time, when the word “funnel” is thrown around in internet marketing conversations, it represents the steps we design and the emails we send out so our leads and prospects consume the content we want them to consume at the moment we want them to consume it.

Usually, this helps us build ourselves up in their minds, and if we do it correctly, leads to more conversions than if we just let our site visitors take a jab at our site and our content for themselves.

And while you should absolutely construct these funnels to lead visitors through, it’s equally important to pay attention to the funnels visitors create for themselves.

Which means that when they follow a link you share on social media to an evergreen blog post, they might click on the links and call to action buttons you’ve placed within the post…. Or they might instead read the post, click on your About page, look at your pricing, and then read your team profiles before they close your tab.

Of course, plenty of people will follow the funnels you’ve set up for them.

But knowing which funnels most social visitors create for themselves tells you a handful of really helpful things:

  • How familiar the already are with your brand
  • Whether they came for just the blog post or they’re looking for more
  • What pages you need to optimize for funnel conversions if you haven’t already

These funnels are super easy to see within Google Analytics.

All you have to do is log into Google Analytics, scroll down to click on “Behavior” in the right-hand menu, and click on “Site Content” under “Behavior Flow.”

There, you can choose to filter through landing pages, all content, exit pages, or specific content pieces. In my opinion, all content is a great place to start for generic data. But if your social media campaigns are all about landing pages, check those out.

For an overview, just click on “Behavior Flow.” (I LOVE this visual and find it so helpful!)

 

6. Organic Mentions

Obviously, you want other people to share your content for you.

It’s a big reason why we so compulsively put social share buttons on our websites and actively ask for shares at the bottom of our posts.

So when people share are content via these buttons, it’s great. It means our efforts have paid off.

But what’s even better than this is when readers become so engrossed in everything you’re saying that they give you an online shout out without being prompted to do so just because one article’s social media teaser text was pre-written with your Twitter handle in it.

Particularly if you have a large audience—or dream of having a large audience—a mention tracking tool like Mention is a great way to get notified when people are talking about you without taking any of your active brain power to search for those mentions.

When you’re getting mentioned on social media—that is, in a good way—you know you’re doing something right.

And tracking these mentions is a wonderful way to engage with the people who mention you, join in on conversations about you, and grow loyalty and interest via your social media channels even more.

For example, Ecosia, a company that’s a charitable search engine focused on planting trees, uses Mention to track articles that mention their business model and to make sure that all the information that’s published about them is correct.

It’s an incredible way for them to build brand awareness, and to engage in spots across the internet where interest is building.

 

7. Subscribers, Leads & Sales

Baseline metrics, in other words.

Or in another, more explicit set of words: your bottom line.

Or, in my “humble” opinion, the only metrics that really matter.

Unfortunately, a lot of social media marketers and well-meaning business owners stop measuring before they get to these metrics because they measure click-through rates.

And actually, (again, in my opinion), measuring the click through rates doesn’t really matter for much.

So what if very few people click through on one of your ads? If you have a small exclusive audience, it only matters that the people who do click through are converting in some way, right?

I think so.

But I think the reason so many people get caught up on clickthrough rate before they ever even consider these bottom line metrics is because the companies who offer their platforms for running ads emphasize click through rates a lot.

But you know why they emphasize them?

Because they charge per click.

So, the more clicks you get, the more money they make.

(Side note: focusing too much on click through rate was how all that annoying click bait was born.)

Click through rates aren’t unimportant… after all, you do want traffic from your advertising efforts. But what’s more important is to not place the importance of a clickthrough rate over the importance of a conversion rate.

Unless you’re getting absolutely zero traffic (or close to it) from your ad campaigns, as long as you’re getting decent conversions from the traffic you do get, click through rate shouldn’t be a top-of-mind thing that you’re constantly concerned about improving.

 

8. Amplification Rate

Again, this metric is more about measuring engagement than it is about numbers for their own sake.

Basically, what your amplification rate shows you is your opportunity to “amplify” your message from the number of followers you’ve already got.

It measure shares and number of followers, yes, but it puts both of those metrics into a more meaningful context.

The way you calculate it is this:

Take a piece of content and total up the number of times it was shared during a certain period of time. The number of shares can be overall or exclusive to one social platform.

Then, divide that number by how many followers you have on the channels you counted the shares for.

So if you had an article that was shared 300 times on Facebook and you have 5,000 fans there, the equation looks like this:

300 / 5,000 = 0.06

Then, multiply that number by 100 to see your amplification rate as a percentage. So in this example:

0.06 x 100 = 6%

With this number, you know how much you can expect your message to spread just based on your followers.

If you realize it’s a number you’re not happy with, you can find ways to increase it.

But if you realize it’s much higher than you expected, you can pay more attention to that particular social platform to get your message spread even more.

 

Conclusion: Track What Matters

Alright, now with a show of hands, how many of you who were tracking Facebook likes and Twitter shares are still going to track only those things?

None of you?

Yeah, didn’t think so.

To be fair, you were probably smart enough to not only track those kinds of things in the first place, but I hope I’ve helped you re-focus on the social media-related metrics that are actually important to your business’s growth.

Right now, the most important social media-based metric for my business is what kind of website path the people are taking. What I want to know is what they (my audience) wants to know from me after they come to my site, so I check out the paths they forge after they click through from a LinkedIn or Twitter post.

From there, I know what content they’re most interested in, so I can grow my business with more of that content.

What were the best ideas on social media metrics that came up for you while reading this post?