While the idea for the Renaissance Ranch mobile app was based on solving a few problems, it ultimately turned into something much larger.
“It started off as a client-facing app. But then I quickly realized that it can be an employee-facing app too,” says Preston.
Renaissance Ranch uses an employee version of the app to support clinicians, frontline staff, and administrators with onboarding documents, expense reimbursements, accreditation training, video training, and more. They’ve also saved a ton on printing costs, as so many documents can now be accessed digitally.
Therapists can also see who’s active on the app and who’s not, which tells them which patients need more attention—further supporting recovery success rates.
The app has been so successful that Preston and the team at Renaissance Ranch recognized the opportunity to support other treatment facilities across the country.
“BuildFire allowed us to not only build an app that was really successful for the Ranch. But because it was so successful, we started white labeling it for other local programs.”
In addition to their own app, Renaissance Ranch has over 50 white-label clients. These mobile apps are just as impactful to patients in other facilities.
One particular instance stands out. Preston recalls speaking with a white-label client at a women’s facility in Washington. The client explained how one patient was really struggling and having lots of issues with her therapist. Using the app completely changed the course of her treatment, and she ultimately signed up to be a sponsor to help others. “The app saved this girl’s life,” says Preston.
When asked to describe BuildFire in one sentence, Preston summed up the relationship in just one word—“Partnership.”
“The more that we’ve grown, the more support BuildFire has given us.”