Customer Feedback
Gather user feedback, engage customers, and enhance your app experience with real-time insights and interactions.
How to Use
Gather user feedback and engage customers with real-time insights and interactions, enhancing your app experience and making it more responsive to user needs.
This feature works really well for improving customer satisfaction—and you have total flexibility in collecting feedback, analyzing responses, and making data-driven improvements to your app.
Use Cases
· Retailers and ecommerce stores can collect feedback on product purchases
· Event planners can collect feedback from attendees and make changes for future events
· Course creators can ask for feedback on lessons and adjust as necessary
· Doctors, physicians, and healthcare providers can collect feedback from their patients
· Gyms can ask members to provide feedback on locations, equipment, and classes
· Businesses and HR departments can collect in-app feedback from their employees
Features
· Automate feedback collection based on actions or triggers
· View real-time data of results
· Send push notifications requesting feedback
· Reward customers with points, credits, or gifts for providing feedback
· Easily share results with decision makers
· Quickly create polls, surveys, ratings, and one-off questions