Secure Chat
Enable 1-on-1 messaging with the Chat feature, allowing users or business owners and customers to exchange text, photos, GIFs, and more for seamless communication.
How to Use
The Chat feature enables 1-on-1 messaging, allowing users and business owners to exchange text, photos, GIFs, and more for seamless and interactive communication.
This feature works really well for enhancing customer support and engagement—and you have total flexibility in customizing message types, managing chats, and ensuring smooth communication experiences.
Use Cases
· Customers can chat with ecommerce businesses about damaged products and send photos before a return or refund is initiated
· Patients can chat with doctors or nurses about non-emergent health questions without having to visit the office
· Employees can communicate with each other directly from an internal business app
· Personal trainers can chat with their clients remotely land offer advice in real time
· Radio hosts can make themselves available while on the air for fans to ask live questions or participate in promotions
· Any business can provide real-time support to their customers within the mobile app
Features
· 1:1 in-app messaging
· Secure messages
· Internal collaboration
· Secure message archives
· Ability to pick up conversations where you left off
· Supports texts, images, and GIFs